Think! are a brand and marketing agency based in Taunton, Somerset. They’ve been going for over 20 years and produce amazing branding designs for large organisations in the UK

Our team was brought in to help Think Associates to understand their customer journey and how that can be automated, from the prospecting side of the business through to the client retention side.

We helped them map out an end-to-end process, looking at how they engage with prospects, how they move them to become a customer, through to managing projects.

This involved putting a CRM system in place as a one-stop shop for their business needs

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