customer management

4 Reasons You Must Have A CRM For A Business

There is no business without customers. No matter which industry you are in, CRM is a valuable asset. CRM stands for customer relations management — a technology for managing customer interactions and…

5 Ways to Engage Better with Your Customers

The foundation of a successful company is built upon its customer turnover. In order to be the best in customer service engagements, you have to be better at helping your…

Understanding Your Ideal Customer

As a business we want all want customers, the mistake we make is casting our net too wide and saying we will work with everyone and anyone, it’s a nice…