There is no business without customers. No matter which industry you are in, CRM is a valuable asset. CRM stands for customer relations management — a technology for managing customer interactions and…
Bad sales tactics have the capacity to spread like a virus. There may be one tactic that could have become successful with one salesperson and then someone else employs it.…
The foundation of a successful company is built upon its customer turnover. In order to be the best in customer service engagements, you have to be better at helping your…
As a business we want all want customers, the mistake we make is casting our net too wide and saying we will work with everyone and anyone, it’s a nice…
Customers are bombarded with more and more brands every moment. They expect brands to meet their needs in an effort to outdo each other. Customers do not just want to…
Marketing automation tools are necessary for the smooth working of any marketing department. These tools allow the marketer to be more effective at developing, planning and executing your decisions. With…
Organisation is an important aspect that lends itself to any project’s success—most especially when it comes to the marketing process of your business. Without it, things can get hectic and…
As a business we all want more customers. The mistake we make is casting our net too wide and saying we will work with everyone and anyone; it’s a nice…
Sales people love to talk, generally they talk about themselves and then the features of their product or service – “Yes, this device has 3 flux capacitors” (a joke going…